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Organizational Innovations for Modern Enterprise

7   Technology Issues


COMPARE The Myth The Truth

Technology is good.

People using technology intelligently is good.

Objective To use technology to gain competitive advantage, or to keep up with the competition. To use technology in support of people.  
Method Cost/benefit analyses determine which technology will "pay off". Focus is on doing more with less staff. Rapid implementation of new technologies to aid in production, as well as to embed new features into products and services. Focus is on empowering employees and customers to do what they could not do before.  
Beneficiary
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Time Frame
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Internal Systems
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Employee Outcome
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Competitive Outcome
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It can be hard to look past a quick fix; but that's what you must do to secure a lasting advantage from new technologies. Read this and understand how.
... Chapter 7 Excerpt: 'Technology Issues'
 
Far too many companies have come to understand their technological change needs in terms explained to them by technology vendors. Often, technological change has been attempted simply for the sake of it. As can be expected in this situation, the results are frequently disappointing and usually expensive. For companies to get the most out of new technologies, not only must they understand how to apply them, but also when, where and why to apply them.
 
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