Senge describes a process he calls "Team Learning" in which participants, all of whom interact without status differentials; balance inquiry and advocacy through the conscious and deliberate movement between dialogue and discussion (yes, they are very different). The result is a... ... read the 133 words that used to be in this web article by buying...
...Chapter 10 Excerpt: 'The Voice of Dissent'
Recently, much attention has been focussed on organizational learning. Companies are being urged to learn from their competitors and their customers. While many companies strive to learn all the lessons they can, many, many more fail to listen to the greatest source of insight available to them; their own employees.