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Organizational Innovations for Modern Enterprise

8   Problem Solving

THE OLD WAY: When bad news arrives, look for someone to blame and punish them.
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  We have all heard this one before, usually in its "Blame the messenger" format. Regardless of the precise wording, this old way always has the same goal — to lay blame for our troubles on individuals. It seems like the correct thing to do when some problem has revealed itself. After all, someone has to be at fault... ... read the 287 words that used to be in this web article by buying...
 

Learn why the 'blame game' is a losing gambit, and how winning organizations solve problems when they arise; by fundamentally fixing the system.
... Chapter 8 Excerpt: 'Problem Solving'
 
Problems new and old, are problems none the less. This is why new glitches and inherent hitches both invite similar ire. Two important questions frame this dilemma. First; "What do we do when problems arise?" And second; "How can we avoid problems before it is too late?" How companies answer these two questions will determine how often they are faced with them.
 
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