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Organizational Innovations for Modern Enterprise

8   Problem Solving

THE NEW WAY: When bad news arrives, examine the system for problems and make improvements.
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The Old Way  |   Comparison Table  |  Index
  The new way assumes that fault lies in the system, not in the individuals that work in the system. This assumption is based on the observation that different people will produce very similar results when placed in the same system. This is one reason why history repeats itself. When something goes wrong, the person at the center of the problem is actually a symptom. The fundamental cause of the problem is the system itself... ... read the 391 words that used to be in this web article by buying...
 

Learn why the 'blame game' is a losing gambit, and how winning organizations solve problems when they arise; by fundamentally fixing the system.
... Chapter 8 Excerpt: 'Problem Solving'
 
Problems new and old, are problems none the less. This is why new glitches and inherent hitches both invite similar ire. Two important questions frame this dilemma. First; "What do we do when problems arise?" And second; "How can we avoid problems before it is too late?" How companies answer these two questions will determine how often they are faced with them.
 
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