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Management Innovation |
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There is certainly no shortage of advice regarding Management Innovation. (For a really good look at what tomorrow's managers must do and do well, see the works listed below by; Senge, Dean and Evans, Moss Kanter, Champy, Pfeffer, Parker, and Walton.) Each of these authors have chosen to illustrate the new responsibilities of managers in their own unique ways. But whatever may be prescribed as the new managerial work, it is becoming increasingly clear that effective managers must simultaneously wear many hats.
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Making their jobs even more difficult, is the fact that the manager's customary command and control toolbox is no longer up to the challenge. As is increasingly the case in these complex times, managers are being called on to bring order and vigor to the combined efforts of individuals whose work they may only vaguely understand.
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The micro-management practices of directing, controlling and supervising all assumed that managers were a superior authority on the work at hand, and should therefore be the ones to set the pace. We now understand that managers are not supposed to substitute for the intelligence and input of other employees. Rather, they must encourage the growth and learning of individuals, and they must coach the efforts of teams. They must scout out the good ideas of others, and nurture them into innovations. This is the manager's new domain.
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Senge, Peter. The Fifth Discipline: The Art and Practice of the Learning Organization. Currency- Doubleday. New York. 1990.
Dean, James W., Evans, James R. Total Quality: Management, Organization and Strategy. West Publishing Company. Minneapolis/St. Paul. 1994.
Moss Kanter, Rosabeth. When Giants Learn to Dance: Mastering the Challenges of Competition, Strategy and Careers in the 1990's. Simon and Shuster. New York. 1989.
Champy, James. Reengineering Management: The Mandate for New Leadership. Harper Business. New York. 1995.
Pfeffer, Jeffrey. Competitive Advantage Through People: Unleashing the Power of the Workforce. Harvard Business School Press. Boston, MA. 1994.
Parker, Glenn M. Cross-Functional Teams. Jossey-Bass Publishers. San Francisco, CA. 1994.
Walton, Richard E. "From Control to Commitment in the Workplace" in Harvard Business Review. Harvard Business School Press. Boston: MA. March-April, 1985.
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