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Sharing Information with Employees

  Pfeffer lists sixteen things that effective firms do to manage people. Number six is information sharing. Pfeffer makes the point that employees cannot commit to an enterprise that they understand poorly, and that maximal employee contributions to the success of the firm can only be made when they understand the business context and strategic direction of the company.
 
 

 
  Pfeffer, Jeffrey. Competitive Advantage Through People: Unleashing the Power of the Workforce. Harvard Business School Press. Boston, MA. 1994.
 
Pfeffer begins by debunking Porter's famous "five forces" framework, which describes the competitive forces which supposedly determine a company's ability to earn above-average returns. He goes on to illustrate how a company's only source of sustainable competitive advantage is its workforce, and describes the alternative management practices which can bring the full potential of this advantage to the competitive battlefront.
 
 
  This book is a rich source of advice and insight for executives in today's highly competitive and constantly changing marketplace, and should be required reading for managers in unionized workplaces.
 
 

 
 

 
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