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The Old Way |
The New Way |
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Assets are concrete things like buildings and equipment. |
Abstract things like expertise, commitment, integrity and learning capacity are decisive assets. |
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Objective |
To focus a company’s attention on things it can see, count, buy and sell. |
To focus a company’s attention on the competencies and qualities it needs to succeed. |
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Method |
Management through financial accountancy. Important things are monitored on the balance sheet. |
Management through strategic capability development. Important processes are continually improved through teamwork. |
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Perspective |
The costs of assets are amortized over many years, softening their impact... Read the rest in... |
Employees are not costs, they are assets. Investing in them pays dividends. Read the rest in... |
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Reasoning |
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Nature of Inputs |
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Nature of Outputs |
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Internal Systems |
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Employee Outcome |
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Customer Outcome |
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Competitive Outcome |
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Result |
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