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High Employee Commitment |
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Walton examines the dynamics of two opposing Human Resource Strategies; the high employee control approach and the high employee commitment approach. He recognizes that low-skilled, monotonous and segregated jobs are the hallmark of what he calls the "control strategy"; whereas team-based problem solving jobs that require both analytical and creative skills, are the hallmark of "the commitment strategy".
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In this article, Walton compares two plants with similar production technologies, markets and production mixes. One uses a control strategy and the other a commitment strategy. While he concedes that the commitment strategy inherently provides greater ambiguity, he also asserts that it provides the basis for real learning and progress, above and beyond the status quo established by the control strategy.
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Walton, Richard E. "From Control to Commitment in the Workplace" in Harvard Business Review. Harvard Business School Press. Boston: MA. March-April, 1985.
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