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Employee Time Management |
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Walton would call the "Time is money" approach as a high control strategy, and the "Time is opportunity" approach as a high commitment strategy. Pointing out that high performance comes from high commitment, not high control, Walton makes the case that in high-wage economies, production strategies that focus on controlling employees are doomed to fail. Instead, what is needed are employees who are empowered to serve the best interests of customers, and who are held accountable for doing so.
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Walton, Richard E. "From Control to Commitment in the Workplace" in Harvard Business Review. Harvard Business School Press. Boston: MA. March-April, 1985.
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