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Organizational Innovations for Modern Enterprise

2   Defining Corporate Health


COMPARE The Myth The Truth

Healthy companies have lots of profit.

Healthy companies have many customers.

Objective More Money. More customers (i.e. market-share), and more of their customer’s business (i.e. wallet-share).  
Method Downsizing, putting off training, and cutting corners. The main push is to save money. The frame of action is immediate/ short-term. Investing in the development of expertise. The main push is to improve quality. The frame of action is long-term/forever.  
Perspective
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Production Strategy
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Inputs & Outputs
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Beneficiary
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Employee Outcome
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Find out why profits are a poor measure of corporate health. Learn a better way to measure success; that lends perspective and provides guidance.
... Chapter 2 Excerpt: 'Defining Corporate Health'
 
With all of the ambition, energy and creativity we invest in our businesses, it is only natural that we should want some sort of progress indicator. Regardless of the nature of the journey, there is something in each of us that is comforted by the exact details of how far we have come, and how far we have yet to go. The issue here is which scale of measurement companies should use to gauge their performance.
 
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