This is an illuminating examination of the 19 Strategic and Tactical Paradigm Shifts that are driving business innovation in this new millennium. Paradigm Progress describes how businesses can progress toward their greater and greater success. Old myths are debunked and better truths are proffered for this new age of enlightened enterprise. Each section includes numerous webnotes and a detailed comparison table that draws-out the lessons to be learned and leveraged.

READ MORE…

This online Manual can help you to spread basic quality assurance methods throughout your organization. It features a paper-and-pencil approach that you can take toward improving the reliability and consistency of your company's products and services. Readers will find detailed explanations of basic quality assurance and improvement tools. As well, the functional characteristics of quality focussed companies are discussed in detail.

READ MORE…

You can click on any of the Adobe Acrobat downloads in our eLibrary to view these documents, save them to your computer and print and share them as you like. All you need is a copy of the Adobe Acrobat Reader or other supporting Adobe software application on your computer.
 
Don't have Adobe Acrobat? Download the FREE PDF-Reader from Adobe.

This Adobe Acrobat DOWNLOAD contains essential, insider information that you need to know about the Consulting Industry. Though you may be somewhat dependent on the professionals you hire for information and guidance, you can still arm yourself with the critical knowledge you need to ensure your interests are well served. Find out how to identify, test, choose and engage the right consulting professional to serve your unique business objectives. Be proactive when hiring all kinds of professional advisors, and know what questions to ask, and how to ask them. 140KB

Click HERE to DOWNLOAD.

Giving your employees timely, specific and detailed feedback is an essential aspect of improving performance. This is equally true for employees in diverse industries and in many different positions - on the factory floor, in administrative areas and call centres, or on the front lines of your sales force. Employee feedback is quite literally the fuel of continuous performance improvement. This comprehensive electronic manual will explain in precise detail, how your organization can undertake this critical endeavour. It offers more than a discussion and outline of performance feedback concerns. It also gives complete instructions on how your organization can harness the powers of Microsoft Excel to develop and implement a customized system in-house, to get the job done. You can even download the Microsoft Excel Workbook used as the example (68KBs). This manual is 20 pages long, includes colour illustrations of MS Excel worksheets, as well as two sample feedback slips - along with thorough instructions for every step in the process. It is all you need to design, develop and implement your very own High Performance Employee Feedback System.
 
182KB DOWNLOAD

In order to rise to the many challenges of this new millennium; you must capitalize on the insights revealed to you by incisive new performance metrics. These measurements must be tailor-made to suit the unique technical and tactical context and strategic direction of your organization. Quarterly and monthly financial statements are far too abstract and outdated to serve the pressing demands of the urgent here and now. You need a powerful new set of measures with more nuance, to compliment and enrich the bottom-line messages provided by traditional accounting. The solution is to launch your very own New Metrics Initiative. 285KB Download

This will focus your efforts with the precision and speed you need to...

• Rigorously measure and analyze operating performance in real-time

• Spread new insights throughout the enterprise to strengthen synergies

• Build momentum behind learning & innovation with scientific precision

• Leverage the lessons revealed to establish proactive control

THE SECRETS TO SECURING YOUR GREATER SUCCESS are hidden between the fine details. LEARN HOW TO SEIZE THEM!
 

To View Microsoft PowerPoint Presentations: Open the file and select the "Slide Show" menu from the top of the screen. Then click on "View Show", and the presentation will launch [ALT, D, V]. You can advance slides with the "Page Down" key on your keyboard or with single left-clicks of your mouse. Hit the "Escape" key on your keyboard at any time to exit. All presentations contain hyperlinks to our website and clicking on our logo will take you directly to our front page, provided you have Internet access.
 
Don't have PowerPoint? Download the FREE viewer from Microsoft.

This presentation will be of interest to organizational leaders, executives and managers who are responsible for process improvement. It demonstrates a powerful technique that can be used to look for improvement opportunities in a wide variety of operating processes that produce, move and provide material goods. The beauty of this technique is that it reveals process design flaws that can be quickly corrected, often without any investment in new equipment or technology. View this presentation and see for yourself, how you can find valuable improvement opportunities in your current operating processes.
 
798KB DOWNLOAD

This presentation details some of the main kinds of improvement opportunities that we look into as a matter of course. If you are curious about the potential for improvement in your organization, this presentation will clarify many of your options and considerations.
 
498KB DOWNLOAD...

This presentation will be of interest to our prospective Clients who are curious to know how we might conduct an analysis of their operation. It explains how we would assess performance and improvement potential. It outlines in a general way, how we would develop total information awareness with our unique four-quadrant approach. It also explains how we would leverage and extend the know-how of your employees, by giving them new skills and new sources of information to guide their improvement efforts. This is a key aspect of our work, since increased Client independence is always among our project objectives.
 
439KBs DOWNLOAD